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Admissions & Referrals
For hospital discharge planners, CSB clinicians, case managers, probation officers, and anyone seeking placement for a client.
How it works
Making a referral
Call our Admissions and Intake team on 757-937-8929, or use the form below to request a call back. A member of the team will contact you on a secure line to take the clinical details.
Please have the following ready for that call:
- Current medical history or physical exam
- Current medications, type and dosage
- Insurance or Medicaid information
- Social history and any legal involvement
- Summary of prior treatment and level of care
- Your contact information and best time to reach you
Admissions & Intake
- Referral line
- 757-937-8929
- Intake email
- prolificintakes757@gmail.com
- Fax
- 757-257-6800
- After hours & urgent
- 757-405-4201
- Clinical contact
- Deshay Edwards, LCSW-S
757-658-9850
Step one
Download the DMAS referral form
Community Stabilization referrals use the Virginia Department of Medical Assistance Services Community Stabilization (S9482) Referral Form. Our provider details are already filled in — you complete the member and referring provider sections, sign the attestation, and return it to us.
DMAS Community Stabilization (S9482) Referral Form
Microsoft Word · 165 KB · Provider section pre-filled
Returning the completed form
The form contains protected health information and carries your signed attestation, so it must come back to us by a secure route:
- Fax — 757-257-6800 (preferred)
- Secure electronic transfer from your organization’s system — call us to arrange
- Hand delivery to 865 Monticello Avenue, Norfolk
Please do not email the completed form
Ordinary email is not a secure channel for member names, dates of birth, or Medicaid numbers. Fax it, or call Intake on 757-937-8929 and we will arrange a secure transfer.
Questions before you refer?
Use the form below to ask us anything or request a call back. It collects your contact details only — please keep member information off it.
Request a call from Intake
We respond during business hours. To speak to Intake now, call 757-937-8929. For an urgent placement outside business hours, call 757-405-4201 rather than using this form.
