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Prolific Counseling Group

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Programs & Services

Licensed behavioral health services for adults across two Hampton Roads locations — from acute crisis through long-term community support.

Crisis Residential

For: Adults 18+ in acute psychiatric crisis

Crisis residential care gives someone a safe, staffed place to stay while an acute mental health crisis settles — without the cost, the wait, and the disruption of a hospital emergency department.

Stays are short by design. The goal is stabilization and a clear plan for what happens next, built with the person rather than handed to them.

  • 24-hour awake staff supervision
  • Psychiatric assessment and medication management
  • Individual and group therapeutic programming
  • Discharge planning that starts on day one
  • Warm handoff to outpatient services or supportive housing

Mobile Crisis

For: Anyone in the community experiencing a behavioral health crisis

A crisis rarely happens somewhere convenient. Our mobile crisis team goes to the person — a home, a shelter, a workplace, a police scene — and works to de-escalate on site.

Most crises can be resolved in the community. When they cannot, we arrange the right level of care and stay involved through the transfer.

  • On-site assessment and de-escalation
  • Coordination with law enforcement and emergency services
  • Direct admission to crisis residential when appropriate
  • Follow-up contact after the crisis resolves

Community Stabilization

For: Adults recently discharged from crisis or inpatient care

The weeks after a crisis are when people are most likely to fall through the cracks — a missed appointment, a prescription that never got filled, a benefit that lapsed.

Community stabilization is intensive, time-limited support through exactly that window.

  • Frequent in-person contact during the highest-risk period
  • Medication adherence support
  • Benefits, housing, and appointment navigation
  • Bridge to longer-term outpatient services

Mental Health Skill Building

For: Adults with serious mental illness living independently or working toward it

Skill building is the service that makes independent living actually work. It happens in real settings — the kitchen, the bus route, the pharmacy counter — because that is where the skills have to hold up.

Every plan starts from what the person wants to be able to do, and the team works backward from there.

  • Budgeting, banking, and benefits management
  • Household management and personal care routines
  • Transportation and community navigation
  • Medication self-administration
  • Symptom recognition and self-management

Substance Abuse Intensive Outpatient

For: Adults with a substance use disorder

Intensive outpatient treatment delivers real clinical intensity without requiring someone to leave their job, their housing, or their family.

Groups run multiple times per week and are paired with individual sessions and, where indicated, medication-assisted treatment coordination.

  • Multiple group sessions each week
  • Individual counseling
  • Relapse prevention and recovery planning
  • Coordination with medication-assisted treatment
  • Peer recovery support

Mental Health Intensive Outpatient

For: Adults stepping down from inpatient care, or needing more than weekly therapy

Some people need more than an hour a week and less than a hospital bed. Mental health IOP fills that gap.

It is frequently used as a step-down after an inpatient stay, and as a step-up when outpatient therapy alone is not holding.

  • Structured group programming several days per week
  • Individual therapy and psychiatric follow-up
  • Family involvement where the person wants it
  • Clear criteria for stepping up or down

Psychosocial Rehabilitation

For: Adults with serious mental illness rebuilding daily function

Isolation is often the thing keeping someone stuck. Psychosocial rehabilitation rebuilds the social and practical scaffolding that a serious mental illness can strip away.

Programming runs in small groups, with peer support specialists who have been through it themselves working alongside clinical staff.

  • Daily structured group programming
  • Social and communication skills
  • Vocational readiness and volunteer placement
  • Peer support and community integration
  • Wellness, nutrition, and physical health

Supportive Housing & Case Management

For: Adults needing ongoing support to stay housed and in treatment

Recovery does not hold without stable housing and someone keeping track of the moving parts. Case management is the connective tissue across every other service we provide.

Our team advocates with landlords, benefits offices, courts, and medical providers so the person does not have to do it alone.

  • Housing placement and retention support
  • Benefits and entitlement advocacy
  • Telehealth and medication management
  • Integrated coordination with primary medical care
  • Court, probation, and legal system navigation

Help is only a phone call away.

757-937-8929

Norfolk is open 6:00 am to midnight, 7 days a week

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